How can we help?

Case updates

You can use 'Case Tracking' on NFI Online to see your next update. Please don't call us for an update within the first 7 working days after you submit an application, as we'll be assessing your application. If we need anything further from you we'll be in touch by email. 

Choose a category below to see how to get in touch with our support teams.

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Our BDMs provide support face to face and on the phone across the UK.

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