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We're currently experiencing high call volumes

You can get an indication of how long it’ll take us to process your cases by checking our service stats page.

Remember, you can track and make changes to your case, including product changes, using NFI Online. Please avoid calling between 12 - 2pm and 4 - 5pm.

Use NFI Online

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Bank of England base rate

On Thursday 16 June, the Bank of England announced an increase to its base rate from 1% to 1.25%.

Read about our latest updates

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Early Repayment Charges updated

On 1 July 2022, we updated the Early Repayment Charges across our product ranges.

See the changes we made

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Lending criteria A-Z

We want you to be able to use our services quickly and easily, so that’s why we’ve listed out all of our lending criteria in alphabetical order.

A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z

A

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B

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C

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D

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E

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F

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G

Green Reward (house purchase)

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H

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I

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J

Japanese Knotweed

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L

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M

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N

Number of applicants

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O

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P

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R

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S

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T

Type of property

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U

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V

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W

Working tax credits

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Z

Zero hour contracts

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If you can’t find what you’re looking for, talk to one of our Business Development Advisers using Broker Chat.