Initial assessment

Average working days

Standard cases

5 Days

Refer cases
All cases which receive an initial refer decision

4 Days
Updated: 21/09/21
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Application to offer

Average working days

Standard cases

15 Days

Refer cases
All cases which receive an initial refer decision

21 Days
Updated: 21/09/21
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Valuations

Percentage of valuations booked and carried out

within 10 days

85%
Updated: 21/09/21
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Are you ready for the Stamp Duty Deadline?

The stamp duty threshold will change on 30 September 2021. Remember to check our daily service levels to help get your documents in on time.

View our latest service levels

More on Stamp Duty

Service updates

See our service levels for a clear indication of how long it might take us to process your case.

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Broker Chat

Talk to our experienced advisers using Broker Chat to get the answer to your questions.

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Support

From system support to frequently asked questions, our expert team are ready to help: face-to-face, online and on the phone.

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