Supporting you and your clients

From system support to frequently asked questions, our expert team are ready to help: face-to-face, online and on the phone.

Get help with your client's mortgage

We’re committed to supporting our mortgage members who’ve been financially affected by coronavirus.

Our Nationwide customer website contains the full information on how your client can get help with their mortgage.

Visit Nationwide

Going green

Our dedicated going green page will support you with helping your client make the right improvements to their home, as well as saving money on energy bills.

Read more about Green Reward (house purchase) and Green additional borrowing (further advance).

Going green

Supporting your client through bereavement

Our dedicated page provides your client with key contacts, as well as other information to help and support them during a difficult time.

Bereavement support

Stamp Duty Land Tax – what you need to know

For the latest information on Stamp Duty Land Tax in England, including rates and additional surcharges

Read more

Frequently asked questions (FAQs)

Check out our FAQs before you get in touch as there’s a chance we’ve already helped someone else with the same query.



Help us get better at helping you. Feel free to share any suggestions, as well as news of great service you’ve received from our teams.

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Get in touch

Our Contact us page has all the information you need if you have a pre or post application query. You can get in touch with your BDM who can provide support, wherever you are in the UK or our new team of expert Business Development Advisers are just a call or click away.