Mortgage Trading Exchange (MTE)

Please note: You can no longer submit new Nationwide applications, obtain Mortgage Illustrations and DIPs, or track your case via MTE.

You can do this through NFI Online.

Need to contact us?

If you've forgotten your user ID, password or PIN, you can request for it to be reset by completing the Mortgage Brain Contact Form.

You can also contact eSupport if you think there’s been a processing error. They will review the details of the case and let you know what you need to do next.

Need to register for MTE access?

If you already have a login for the MTE system then there is no need to register again, if you don't have a login then simply follow the steps below:

If you’re experiencing any trouble registering with MTE, contact the MTE Helpdesk on 0871 384 0055.

If you’ve already got access to MTE and want to register with a different mortgage club or network, sign into NFI Online and select ‘manage my details’. You can add or delete a mortgage club or network by selecting the ‘Submission routes’ tab. Our Registration team may contact you for additional information.

User IDs can’t be shared as the user ID is unique to the individual person, not the machine or company. Credit for the business and procuration fee payments are based on individual user IDs. 

Making changes to your details

For more information on how to register or how to make changes to your existing registration details, please visit our Register page.