Register to place business with us

• Log in to NFI Online
• Select 'Manage my details'
• To update your individual details such as telephone number, email address or office address, select the 'Personal Details' tab
• To change your name, please contact our Registrations team via Broker Chat.

• Log in to NFI Online
• Select 'Manage my details'
• To update your address (used on Mortgage Illustrations and Offers) select the 'Company details' tab.

If you change company or amend your FCA number, you'll need to complete a new registration using the steps above.

If you change principal but your company's FCA number remains the same, you'll need to complete a new registration.

• Log in to NFI Online.
• Select 'Manage my details'.
• Select the 'Relationships' tab (you'll be able to see any office administrators linked to the same company record under the 'Current Relationships' section).
• Select 'View my administrators'.
• To assign an administrator to your account, highlight the relevant name in the 'Office Administrators available to be assigned' field and select 'Assign' followed by 'Update'.

Your administrator will now be able to see any cases submitted by you after this link has been created. They won't be able to see any cases submitted before the link being created.

If your administrator is not displayed, email intermediary.support@nationwide.co.uk and we'll be able to help.

To unassign an administrator

To unassign an administrator from your account, highlight the relevant name in the 'Office Administrators currently assigned' field and select 'End Assignment' followed by 'Update'.