Supporting you and your clients

From system support to frequently asked questions, our expert team are ready to help: face-to-face, online and on the phone.

Home Support Hub

Our Nationwide customer website has full information on how we can support your clients, including options under the Government's Mortgage Charter.

Nationwide Home Support Hub

Going green

Our dedicated Greener homes hub will support you with helping your client make the right improvements to their home, as well as saving money on energy bills.

Greener homes hub

Bereavement support

Our dedicated page provides your client with key contacts, as well as other information to help and support them during a difficult time.

Bereavement support

Stamp Duty Land Tax - what you need to know

For the latest information on Stamp Duty Land Tax in England, including rates and additional surcharges

Read more

Support with DIP cases

Support with Decision in Principle (DIP) cases around how to create a DIP, appeal after a decline and case referrals.

DIP support

Feedback

Help us get better at helping you. Feel free to share any suggestions, as well as news of great service you’ve received from our teams.

Leave feedback

Get in touch

Our Contact us page has all the information you need if you have a pre or post application query. You can get in touch with your BDM who can provide support, wherever you are in the UK or our new team of expert Business Development Advisers are just a call or click away.