Information:
We've made enhancements to the DIP process to show additional affordability when your clients are eligible for extra help or Helping Hand. For details see our Remortgage, Home mover and Helping Hand product pages.Protecting against mortgage fraud
Mortgage intermediaries are a potential target for mortgage fraud. Our latest fraud article includes best practices in fraud prevention to protect both intermediaries and clients.
Service levels
See our service levels for a clear indication of how long it might take us to process your case.
Initial assessment
Average working daysStandard cases
2
days
Refer cases
All cases which receive an initial refer decision
3
days
Application to offer
Average working daysStandard cases
8
days
Refer cases
All cases which receive an initial refer decision
14
days
Valuations
Valuations booked and carried outwithin 10 days
95%
The one and Interest Only
When it comes to Interest Only, look no further. We now accept repayment strategies live savings, investments and pension funds.
Available up to 75% LTV, and 85% with part and part.
What are you looking for today?
Affordability calculator
Use our affordability calculator to assess borrowing options for your clients.
Broker Chat
Talk to our experienced advisers using Broker Chat to get the answer to your questions.
Support
From system support to product and criteria questions, our expert team are ready to help: face-to-face, online and on the phone.
News and insights
Find out the latest news and updates to our products and criteria, or browse our insight section to explore the latest trends in house prices and the mortgage industry.
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