Information:
Stamp Duty deadline 31 March 2025. Please ensure you send us all requested documentation for submitted cases. This will help us issue an offer as quickly as possible. Conveyancers need to submit the Certificate of Title by 24 March 2025.Helping more first time buyers, nationwide.
With your support we help more people get their first mortgage than anyone else.
Service updates
See our service levels for a clear indication of how long it might take us to process your case.
Initial assessment
Average working daysStandard cases
2
days
Refer cases
All cases which receive an initial refer decision
2
days
Application to offer
Average working daysStandard cases
8
days
Refer cases
All cases which receive an initial refer decision
12
days
Valuations
Valuations booked and carried outwithin 10 days
97%
Lending criteria updates
We've made positive changes to our lending criteria for Foreign National applicants, as well increasing the maximum LTV for Interest Only.
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Affordability calculator
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Broker Chat
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Support
From system support to product and criteria questions, our expert team are ready to help: face-to-face, online and on the phone.
News and insights
Find out the latest news and updates to our products and criteria, or browse our insight section to explore the latest trends in house prices and the mortgage industry.
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