Strong end to the year for UK house prices

Our latest Regional House Price Index reveals resilient house price growth across all regions in 2024.

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Service updates

Last updated: 17 January 2025 - See our service levels for a clear indication of how long it might take us to process your case.

Initial assessment

Average working days

Standard cases

2 days

Refer cases
All cases which receive an initial refer decision

4 days

Application to offer

Average working days

Standard cases

10 days

Refer cases
All cases which receive an initial refer decision

16 days

Valuations

Percentage of valuations booked and carried out

within 10 days

87%
Affordability calculator

Affordability calculator

Use our affordability calculator to assess borrowing options for your clients.

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Broker Chat

Broker Chat

Talk to our experienced advisers using Broker Chat to get the answer to your questions.

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support

Support

From system support to product and criteria questions, our expert team are ready to help: face-to-face, online and on the phone.

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News

Read more on our latest product, lending criteria and business updates.

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News