First time buyers need a Helping Hand. So here it is.

With Helping Hand, first time buyers could borrow up to six times their income. Available up to 95% LTV, across our 5 and 10 year fixed rate mortgages.

Helping Hand

Information:

We've made enhancements to the DIP process to show additional affordability when your clients are eligible for extra help or Helping Hand. For details see our Remortgage, Home mover and Helping Hand product pages.

Service levels

See our service levels for a clear indication of how long it might take us to process your case.

Initial assessment

Average working days

Standard cases

2 days

Refer cases
All cases which receive an initial refer decision

3 days

Application to offer

Average working days

Standard cases

8 days

Refer cases
All cases which receive an initial refer decision

14 days

Valuations

Valuations booked and carried out

within 10 days

92%

Extra Help for home mover and remortgage clients

We offer extra help with affordability for your clients looking to remortgage or move home. If they take a 5 or 10 year fixed rate product, and meet eligibility criteria, they could borrow more.

Home mover       Remortgage

Affordability calculator

Use our affordability calculator to assess borrowing options for your clients.

Use the calculator

Broker Chat

Talk to our experienced advisers using Broker Chat to get the answer to your questions.

Chat now

Support

From system support to product and criteria questions, our expert team are ready to help: face-to-face, online and on the phone.

Support page

News and insights

Find out the latest news and updates to our products and criteria, or browse our insight section to explore the latest trends in house prices and the mortgage industry.

See more