Expert BDM support. Always on hand.
The expert service we provide is why we've been awarded 5 stars at the 2024 Financial Adviser Service Awards.
Service updates
Last updated: 20 December 2024 - See our service levels for a clear indication of how long it might take us to process your case.
Initial assessment
Average working daysStandard cases
3
days
Refer cases
All cases which receive an initial refer decision
3
days
Application to offer
Average working daysStandard cases
9
days
Refer cases
All cases which receive an initial refer decision
15
days
Valuations
Percentage of valuations booked and carried outwithin 10 days
94%
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Latest news and Bank of England updates
Read more on our latest product, lending criteria, BOE changes and business updates.
Read more latest news BOE updates