From Tuesday 12 May, we're pleased to confirm the NFI Case updates phoneline will re-open and be available Monday - Friday, 11am - 3pm.
Plus, our Dedicated Broker Support pre-application phonelines are available Monday - Friday, 11am - 3pm.
We’re still facing challenges around the number of colleagues who can safely work in our offices, and would appreciate it if you only call us for a case update if absolutely necessary.
Remember, tracking your case in NFI Online is the quickest and most effective way to get a case update.
- Open - NFI Case updates phoneline - 11am - 3pm
- Open - Dedicated Broker Support phonelines for pre-application queries - 11am - 3pm