Did you know that for every 10 people we help buy their own home, over 7 are thanks to brokers like you?
We just couldn't do it without you. And your feedback has already helped us shape a number of positive changes this year, including:
1. Recognising and supporting you
You now have access to our full range of switcher products and we've also introduced a procuration fee, in recognition of the work involved for these Rate Switch applications. Plus, you can now secure product switches 5 months before the end of the existing product.
2. Saving you time and speeding up processes
We've made submitting proofs easier, so you no longer need to see the original documents. We've also reduced the number of proofs we need to see including for evidence of deposit savings and child benefit. And we've also simplified the document required for State Benefit and Maintenance payments.
3. Offering your client greater choice and flexibility
We've helped a record number of First Time Buyers, and we've also improved our remortgage range, including re-introducing free legals.
But it doesn't stop there, we're determined to keep improving. Wherever we can, we like to ask you to provide feedback of your experience with us. And, with the Financial Adviser Service Awards opening today, it's perfect timing for you to have your say.