Mortgage Trading Exchange

The all new MTE provides faster processing, improved tracking and a better case experience - start using it today to see the difference.

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Need to contact us?

For cases that are pre full mortgage application, you can contact one of our experienced advisers on Broker Chat.

For cases that are post full mortgage application, call 0800 464 3000. Then choose from the following options:

  • Option 1 for fax and address details
  • Option 2 for NFI Online/MTE updates
  • Option 3 for paper applications

Need to register for MTE access?

If you already have a login for the MTE system then there is no need to register again, if you do not have a login then simply follow the steps below:

How to submit cases

Cases should be submitted electronically whenever possible, but there are some exceptions.

Click here for a list of cases that require paper applications

Need to know more?

Read the MTE Frequently Asked Questions
Download user guides
Go to MTE site